How do you know if your customer is connecting with you?
Are you listening?
If you are less confident in your sales conversations than you want to be, then your conversation has been “you” focused.
Today your customers need a bit more wooing to win and keep. To meet this challenge means that you are understanding your ideal customer and what they want (not what they need). And, it means that you’ll need to take actions to learn more about your customers by asking them questions. And, listening. Read more
Emails are not the most effective way to be building relationships.
I am talking business here. Building relationships as part of your sales system and using a pre-sales approach.
That would be actually calling or meeting with your prospects, or clients. If you don’t have their telephone number? Then let them hear your voice on teleseminars and use other relationship warming techniques. But, today I’ll give a few tips for sales conversations in person, or by phone.
The ability to deliver a sparkling sales conversation can make the difference between hearing, “Thanks, I’ll think about it” or “Sounds great, what do I do next!” Read more
Selling our products and services always comes down to people.
We want our prospects to lean naturally into becoming our clients. It is learning how to sale in the ways that our prospective clients want. Making it all about them.
- None of us like resistance in a sales conversation. But, worse is resentment.
So think about it. We don’t buy because the sales person told us to.
1. Before we even start to think about selling, we need to know who wants to talk to us, and who we would enjoy talking to.